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Avaya 78201X certification exam covers various topics, including IP Office™ Platform architecture, installation, configuration, and troubleshooting. 78201X exam also covers topics such as SIP and H.323 protocols, VoIP, networking, and security. 78201X Exam is designed to test the candidate's understanding of the concepts and techniques used in Avaya IP Office™ Platform support.
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NEW QUESTION # 185
A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?
Answer: A
Explanation:
Reference:
http://www.ipofficeinfo.com/pdf/softconsoleinstall_en.pdf Page: 9
NEW QUESTION # 186
To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
Answer: B
Explanation:
To determine whether a call should be routed to office hours or out of office hours actions in Voicemail Pro, a Test Condition action should be used. This action should be set with a week planner condition that defines the office hours for the days of the week and times. The Test Condition will evaluate whether the current time falls within the office hours or outside of them.
NEW QUESTION # 187
Which application allows users to access their own recordings within Media Manager?
Answer: C
NEW QUESTION # 188
Which Protocol is used by one-X Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?
Answer: B
Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100108040
NEW QUESTION # 189
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
Answer: A,B,D
NEW QUESTION # 190
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